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Returns Policy

We hope you are happy with your purchase but understand that buying online is not fault-proof. 

Should you wish to make a return, we will accept the items for a full refund within 30 days from the date your order was delivered.

Items must be unworn, with original tags intact and in original packaging. 

Please write us an email to info@jam-boutique.co.uk stating your order number and which items you would like to return. To help us improve, it would be really helpful to know why you are making a return. We will confirm the return address and process a full refund once the items have been received.

If it is more convenient, returns can be accepted in our Hampstead shop as well as at our King's Road shop location. Refunds for items dropped off in person will be processed online. Please call 0203 794 9061 if you would like more information about this option.